Support

Mandatory information about my setup:

Have I searched the forum before posting? Yes
Have I read the Troubleshooting Wizard before posting? Yes
Have I read the documentation before posting? Yes
Joomla! version: 1.5.23
PHP version: 5.29
MySQL version: 5.0.91
Host: siteground
Akeeba Backup Professional version: 3.3.a1

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.

Description of my issue:

After upgrading to pro I was trying to setup to upload to dropbox and the backups keep failing. In looking at the backup files and logs it appears the backup completes and the files are transfered and then it just shows that "the process was aborted on user's request". I've tried splitting the archives down to 10mb files, 15mb files, 20mb and this has no effect on issue. I've run the configuration wizard, no change. This site is on a dedicated server and not a shared server if that matters. Any thoughts, suggestion on where I should look further to resolve this issue? Thanks in advance!

My current php setting for max_execution_time is 500 seconds. I've also increased my Apache timeout setting from 10 to 60 seconds. This had no effect.

Interestingly this only seems to happen when backing up in front end with Chrome browser. Frontend with IE and backend seem to work fine. I'll call this a non-issue at this point. Has to be something buggy with Chrome. Thanks for your time.