Mandatory information about my setup:
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes - https://www.akeebabackup.com/documentation/akeeba-backup-documentation/automating-your-backup.html#frontend-backup
Joomla! version: 1.5.23
PHP version: 5.2.17
MySQL version: 5.0.92-community
Host: StormOnDemand
Akeeba Backup Professional version: 3.3.b1
EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.
Description of my issue:
Hi,
First off - awesome component! I also like that new forum posts start off with the above mentioned questions.
Alright - so I've used Akeeba on pretty much all of our client sites and have always loved the flexibility of this component - so much so that we splurged for the PRO version (my issue doesn't relate to the PRO vs the CORE though, as one has the CORE installed and one has the PRO installed on the same type of server - same issue). Primarily, we have used Akeeba Backup on HostGator, but for our bigger clients, we have them setup on LiquidWeb and StormOnDemand (basically, StormOnDemand is LiquidWeb's cloud server). I've verified with the host on which CRON setup should work for me, but no matter what I do, the CRON is never actually run (I have the frequency set to once a day). StormOnDemand uses the same cPanel environment as HostGator - but I know it's never as simple as that. The issue is stumping me at the moment - so any suggestion you have would be really appreciated. I unfortunately don't have a log file to attach though since it never actually ran. The only thing I've had to do to the hosting environment is use suPHP, but I believe that's the only change that has been made. Thanks!
Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes - https://www.akeebabackup.com/documentation/akeeba-backup-documentation/automating-your-backup.html#frontend-backup
Joomla! version: 1.5.23
PHP version: 5.2.17
MySQL version: 5.0.92-community
Host: StormOnDemand
Akeeba Backup Professional version: 3.3.b1
EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.
Description of my issue:
Hi,
First off - awesome component! I also like that new forum posts start off with the above mentioned questions.
Alright - so I've used Akeeba on pretty much all of our client sites and have always loved the flexibility of this component - so much so that we splurged for the PRO version (my issue doesn't relate to the PRO vs the CORE though, as one has the CORE installed and one has the PRO installed on the same type of server - same issue). Primarily, we have used Akeeba Backup on HostGator, but for our bigger clients, we have them setup on LiquidWeb and StormOnDemand (basically, StormOnDemand is LiquidWeb's cloud server). I've verified with the host on which CRON setup should work for me, but no matter what I do, the CRON is never actually run (I have the frequency set to once a day). StormOnDemand uses the same cPanel environment as HostGator - but I know it's never as simple as that. The issue is stumping me at the moment - so any suggestion you have would be really appreciated. I unfortunately don't have a log file to attach though since it never actually ran. The only thing I've had to do to the hosting environment is use suPHP, but I believe that's the only change that has been made. Thanks!
