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Akeeba Backup for Joomla!

#8929 all directories excluded after upgrade - can't change exclusion settings

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Tuesday, 02 August 2011 13:57 CDT

user13316
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: 1.5.23
PHP version: 5.3.6
MySQL version: 5.1.56
Host: Rochen
Akeeba Backup version: 3.1.5

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.

Description of my issue:

Hi again,

I just upgraded Akeeba pro to the latest version on a site, and by default now, all directories are excluded. The backup file is like 178kb...nothing in it.

I can't change the settings in the file/directory exclusion area of akeeba. I click on the red exclude icon next to any directory and it doesn't change to the un-excluded state, like it will on other sites.

Any ideas?

Thanks much,
Forest

nicholas
Akeeba Staff
Manager
Hi Forest,

At some point you seem to have upgraded to Akeeba Backup 3.3.b1 (or any other 3.3 alpha or beta version), then downgraded back to 3.2.7. When this happens, there are some filter files left behind that are not compatible with 3.2.7 and cause this issue. Please try upgrading to Akeeba Backup 3.3.b1 and retry backup. The issue should go away. If not, please ZIP and attach your new log file so that I can see how to best help you out.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user13316
Thanks, Nicholas.

Not sure how I downgraded. Must have been an accident.

It's working now though :)

Cheers,
Forest

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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