Support

Hi Nicholas,

I have attempted 3 times to upgrade to 3.3.3 pro, and each time I get what appears to be a partial install, where everything says OK but when you go to the configuration screen some of the icons dont appear, and the backup never completes.

I have had to roll back to 3.2.7 in order to get a backup working. No log file was produced when I tired to run with 3.3.3. I am happy to run with 3.2.7 for now, but I thought you should know as it seems there might be a problem with the 3.3.3 packaging?

All the best, NickB

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EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.
No can do - see above.

Hi Nicholas,

Thanks very much for the prompt response, which helped me to see the blindingly obvious right in front of my nose...

Had reverted to a very old hard backup as the result of some crashes... Forgot to update before applying.

[*Smacks self round side of head with old newspaper*]

Much obliged!

NickB