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Akeeba Backup for Joomla!

#9060 Akeeba backup aborts when trying to upload program updates

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Monday, 19 September 2011 12:49 CDT

user40075
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? Yes
Joomla! version: (1.5.23)
PHP version: (latest)
MySQL version: (latest)
Host: (Rochen)
Akeeba Backup version: (latestn)

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.

Description of my issue:

Hi Nikko!

I'm not sure what happened. I misconfigured sh404sef and then disabled it because my site was shut down.
Then I asked Rochen to do a restore because there is no access to the shared server I'm on to do my own restore.
After the restore, I attempted to upload updates. Akeeba then started a backup. At the end of the backup I got a white screen with the following message:

Forbidden

You don't have permission to access /administrator/index.php?option=com_akeeba&view=installer&task=realinstall on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

So I can't update anything until I solve the Akeeba problem and I don't know what to do, short of disabling Akeeba. : )

Any suggestions appreciated,

Lowtech

nicholas
Akeeba Staff
Manager
You can do something very simple. Just go to Extensions, Plugin Manager, find the "System - System Restore Points" plugin and disable it. And now you can update everything ;)

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user40075
Thanks, Nikko!

I guess my eye has traveled past that plugin a thousand times and I never noticed it until now.

Best,

Lowtech

nicholas
Akeeba Staff
Manager
You're welcome! It's easy to miss unless you know exactly what you're looking for :)

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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