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Akeeba Backup for Joomla!

#9062 "The archive file is corrupt, truncated or archive parts are missing"

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Akeeba Backup version
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Latest post by nicholas on Tuesday, 20 September 2011 10:21 CDT

Tuesday, 20 September 2011 10:17 CDT

user46891
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? No
Have I searched the forum before posting? No
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown)
PHP version: (unknown)
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Akeeba Backup version: (unknown)

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.

Description of my issue:

I get the following error while trying to restore a website with a .jpa file: "The archive file is corrupt, truncated or archive parts are missing"

I was in the process of upgrading my Joomla 1.6 to 1.7 in the extension manager when it crashed half way through. I had taken this back up right before, however this backup wont install.

If the file I downloaded is corrupt, can I search the server for the original, download and install that? Must I get rid of the content on the server that remains from the previous installation?

What must I do to restore the website?

Tuesday, 20 September 2011 10:21 CDT

nicholas
First, try downloading the backup archive and re-uploading it to your server using FTP in Binary transfer mode, as shown in this video: https://www.akeebabackup.com/documentation/video-tutorials/item/1023-ab03.html The backup archives are stored, by default, in administrator/components/com_akeeba/backup

If this doesn't help, try following the advice in the troubleshooter: https://www.akeebabackup.com/documentation/troubleshooter/kscantextract.html

If this still does not work, please let me know what you've tried and what the results were so that I can further assist you.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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