Support

Hi Nocolas, how are you doing?

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the forum before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 1.6.0
PHP version: 5.2.9
MySQL version: 5.0.92-community-log
Host: Siteground VPS
Akeeba Backup version: 3.3.6 & 3.3.5

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.

Description of my issue:

When I installed the latest version of Akeeba the Control Panel of Joomla is no longer available. Going to the Control Panel page show an empty window. This happened for both 3.3.5 as well as 3.3.6. The solution in both cases has been to restore the "restoration point that brings me back to 3.3.4 which works fine.

If you need access to the site, send me a note and I will give you full admin credentials.

Kind regards

Andi Elam

Hi Nicholas

Since the website is in pre production the better work around has been to upgrade to 1.7.2.

This works fine and somewhat confirms your ideas. I must say that the upgrade process from 1.6.0 to 1.7.2 was painless and easy. When I get time I will try your work around out.

Thanks

Andi

Hi Nic

I tried your fix and it does not work.

When I roll it back it is fine but I cannot see the control panel when I'm using 3.3.6 and Joomla 1.6.0.

Any ideas?

If you need admin access, let me know...

KR

Andi