Support

Akeeba Backup for Joomla!

#9290 Status Obsolete after Dropbox added

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by nicholas on Friday, 13 January 2012 06:19 CST

user11823
I have read all relevant information and my configuration is:
PHP version: 5.3.8
MySQL version: 5.0.92-community
Host: Wopsa Cygrids (Sweden)
Akeeba Backup version: 3.3.11 (Pro)

Description of my issue:

I have Akeeba 3.3.11 Pro installed on several Joomla 1.7.3 sites. After configuring Akeeba to transfer backup files to Dropbox, I get status "Obsolete" although the backup seems to complete ok and the file is transferred to Dropbox.

Should I be worried that the backup's are incomplete and can you please advise what might be the cause of this?

Thanks and regards,

Christoffer



nicholas
Akeeba Staff
Manager
Hi Christoffer,

Go to the Configuration page, click on the "Configure..." button next to the "Data processing engine" and uncheck the "Process each part immediately" box. Take a new backup. It now appears as "Remote".

I have explained that in this forum many times in the past. It has to do with the fact that the "Delete archive after processing" box is by default checked which means that archives already transferred to off-site storage are removed. From that point, if you have enabled "Process each part immediately", Akeeba Backup can not record the "remote" status of the backup archive due to architectural restrictions. So, since the backup archive is no longer stored on your server, it appears as "Obsolete" instead of "Remote". When you disable the "Process each part immediately", Akeeba Backup knows exactly when the backup is complete and when it's transferred to the remote storage, so it can mark the backup as "Remote" correctly. I know, it's complicated!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user11823
Thanks for your reply, and please excuse me seemingly asking about things already answered. But the "Process each part immediately" is already unchecked and I stil get "obsolete". Could it be that I have excluded some directories/files from the backup?

nicholas
Akeeba Staff
Manager
Normally it should read "Remote". If the files are already in DropBox there is nothing to worry about.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user11823
OK, Thanks! Comforting to know...

Regards,

Christoffer

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!