Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the tickets before posting? Yes
Have I read the documentation before posting (which pages?)? No
Joomla! version: (unknown) 2.5
PHP version: (unknown) 5.3.14
MySQL version: (unknown) 5.0.77
Host: (optional, but it helps us help you) GoDaddy.com
Akeeba Backup version: (unknown) Pro 3.6.3
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.
File is 276 MB
Description of my issue:
Won't complete backups. Get following error.
AJAX Loading Error HTTP Status: 0 (error)
Internal status: error
XHR ReadyState: 0
Raw server response:
Went through Troubleshooting guide:
1. Configuration Wizard used
2. PHP memory_limit 64MB
3. Configuration page and hit Save
4. "Unlimited" but only using about 2GB and GoDaddy says I am way under limit
5. No "Temporary Directory" setting found in Akeeba Backup's Configuration page.
6. Using JPA
7. Tried this, didn't work
Within the site are SugarCE, which had no problems with backups. And just added idevaffiliate, which may be cause of backup problem. Akeeba Backup didn't work after install except for 1 time where I got a complete backup. The idevaffiliate folder is about 31MB.
I don't know how to read the log to determine cause of backup.
Nickolas, you have great products. Much appreciated.