Akeeba Backup for Joomla!

#34983 – Cannot decipher why command line backup fails when manual backup works

Posted in ‘Akeeba Backup for Joomla!’
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Thursday, 01 April 2021 12:10 CDT

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Description of my issue:

Until the last two days, my command line backup has worked without fail.  All of a sudden it stopped working and shows a failure.  I have attached the log file below.

Note: the manual backup now works fine and I get the Cron Job feedback from Akeeba Backup, so the task is triggered, it just fails in processing.

Can you help me diagnose the problem?



Custom Fields

Joomla! version (in x.y.z format) 3.9.25
PHP version (in x.y.z format) 7.4.16
Akeeba Backup version (x.y.z format) 8.0.3
Friday, 02 April 2021 03:00 CDT


looking at your log file, it seems that the backup is killed after 2 minutes. Most likely there is a timeout limit enforce by your host, that kills processes that are taking too long to complete. You never has this issue before because your site was smaller or such timeout has been applied only recently.

You should talk with your host and ask him to increase the timeout limit or use Frontend backup.

Davide Tampellini

Developer and Support Staff

Italian: native

English: good

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 02 May 2021 20:17 CDT
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