Support

Akeeba Backup for Joomla!

#35403 Default output directory in use

Posted in ‘Akeeba Backup for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by on Wednesday, 21 July 2021 20:17 CDT

Thursday, 17 June 2021 08:42 CDT

draguignan

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!


EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 2Mb, please upload it on your server and post a link to it.


Description of my issue:

Hi, I can't backup my website because I have this message : 

I have check the configuration Output Directory and the value is [DEFAULT_OUTPUT]

I have try to set for [SITEROOT]administrator/components/com_akeeba/backup

I save and the value don't save

Regards

W. Swendra

 

Thursday, 17 June 2021 10:21 CDT

tampe125

Hello,

yes, you can backup. That's just a warning, you can ignore it if you want.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 18 June 2021 02:00 CDT

draguignan

Hello, 

I have make backup but i don't found the archive in usual folder

/httpdocs/administrator/components/com_akeeba/backup

Regards

Friday, 18 June 2021 02:24 CDT

tampe125

Please get inside the Manage Backup page and click on the small i button: it will tell you where the backup is located. Moreover, is there any post-processing for such profile? If so, did you set the option Delete after upload option?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 21 June 2021 02:33 CDT

draguignan

Hi, 

I have found the little i, look my screenshot.

Apparently, the backup is available on remote but not on server.

Can i said for backup on server and by ftp ?

Sorry I don't see the option Delete after upload 

Regards

Monday, 21 June 2021 02:34 CDT

draguignan
Edited by on 2021-07-21 20:45 CDT

Monday, 21 June 2021 02:45 CDT

tampe125

The option "Delete archive after processing" is inside the Post-Processing engine section, see attached screenshot

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Edited by on 2021-07-21 20:45 CDT

Wednesday, 21 July 2021 20:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2021-07-21 20:17 CDT

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