Mandatory information about my setup:
Have I searched the forum before posting? yes
Have I read the Troubleshooting Wizard before posting? yes
Have I read the documentation before posting? yes
Joomla! version: 1.5.20
PHP version: 5.2.17
MySQL version: (unknown)
Host: ipage.com
Akeeba Backup Professional version: 3.3.a3
EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.
Description of my issue:
I just uploaded the professional version, and last night it backed up the first time to s3 but not completely (part was missing). I am now getting an AJAX error with Internal Server Error message. I checked all the correct settings, how to divide a file (set at 20 mb); ran the configuration wizard, and now it won't do a backup at all. I previously had akeeba backup core on the website and it was storing files on the webhost, so I don't know that is the problem. I reviewed the troubleshooting and I did the parts that I understood how to do (most of them) and it's still not working. Thank in advance for your assistance.
Have I searched the forum before posting? yes
Have I read the Troubleshooting Wizard before posting? yes
Have I read the documentation before posting? yes
Joomla! version: 1.5.20
PHP version: 5.2.17
MySQL version: (unknown)
Host: ipage.com
Akeeba Backup Professional version: 3.3.a3
EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.
Description of my issue:
I just uploaded the professional version, and last night it backed up the first time to s3 but not completely (part was missing). I am now getting an AJAX error with Internal Server Error message. I checked all the correct settings, how to divide a file (set at 20 mb); ran the configuration wizard, and now it won't do a backup at all. I previously had akeeba backup core on the website and it was storing files on the webhost, so I don't know that is the problem. I reviewed the troubleshooting and I did the parts that I understood how to do (most of them) and it's still not working. Thank in advance for your assistance.
