Akeeba Backup for Joomla!

Monday, 25 July 2011 09:34 CDT

user42878

Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? Yes
Have I read the documentation before posting (which pages?)? No
Joomla! version: (1.5.8)
PHP version: (unknown)
MySQL version: (unknown)
Host: (United Hosting)
Akeeba Backup version: 3.3.1

EXTREMELY IMPORTANT: Please attach your Akeeba Backup log file in order for us to help you with any backup or restoration issue.

Description of my issue:
I too am getting backup failure following upgrade to 3.3.1 on a site on which I previously experienced no problem. I have followed your directions to Transo but no good. Backup fails. I've attached log.
Thanks

Monday, 25 July 2011 10:19 CDT

nicholas

Your issue is completely different. No wonder why the instructions on the other thread didn't work :)

Please go to Akeeba Backup Configuration and enable (check) the "Use database storage for temporary data" option. Also tweak the following settings:
- Minimum execution time: 1 second
- Maximum execution time: 14 seconds
- Execution time bias: 75%

If that still fails, please ZIP and attach your new backup log file. Thank you!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 25 July 2011 12:13 CDT

user42878

Updated the settings as advised but the backup is still stalling at 78% and cycling 1 to 2 second to server. I've attached the new log.

Monday, 25 July 2011 13:07 CDT

nicholas

I think I know what is going on. Did you recently update Akeeba Backup from version 3.1.x to 3.3.1 or did you install it afresh? It seems as if the upgrade/installation experienced an error and one database table was not updated properly.

The easiest way to figure out what happened and provide a fix is to send me a Personal Message (I am user "nicholas") with the URL to your site and a Super Administrator username and password. This will allow me to log in to your site, identify the issue and provide a proper fix.

Thank you in advance!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 26 July 2011 05:33 CDT

user42878

Have sent you a personal message.

Tuesday, 26 July 2011 08:02 CDT

nicholas

Hi Emlyn,

Thank you for your PM! As I thought, your installation was incomplete and a table was missing. All I did was to go to Extensions, Install/Uninstall and install Akeeba Backup Core 3.3.1 again. I clicked on Configuration Wizard (just to be on the safe side), clicked on Backup Now and the back was taken in just 31 seconds :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 26 July 2011 08:43 CDT

user42878

Hi Nicholas,

That's great. Thank you for your time and solution to the problem.

Tuesday, 26 July 2011 08:44 CDT

nicholas

You're welcome! It's a pleasure being able to help :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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