I purchased Pro but it turns out I would be better off with deluxe so I can enter priority tickets. I do not see an upgrade option. I should not have to purchase deluxe on top of pro since deluxe is inclusive. Where can I upgrade?
If you try to buy a new AKEEBADELUXE subscription while logged in to your current account, you will receive an automatic discount of 40 Euros. We like to make your life easy - no need for special upgrade procedures, coupon codes and other funky stuff; just try to buy a bigger subscription and the upgrade discount is automatically applied :)
Nicholas K. Dionysopoulos
Lead Developer and Director
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.
Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.