Support

Akeeba Backup for Joomla!

#8957 – 3.3.1 Pro version?

Posted in ‘Akeeba Backup for Joomla!’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 26 July 2011 02:07 CDT
user11823
Mandatory information about my setup:

Joomla! version: 1.6.5 and 1.5.23
PHP version: 5.2.17
MySQL version: 5.0.92-community
Akeeba Backup version: Regards 3.3.1

Description of my issue:

I am a Akeeba Pro subscriber. I am trying to locate the 3.3.1 Pro version for download, but can only find the core version in the download section. Can you please advise?

Thanks in advance.
Tuesday, 26 July 2011 02:13 CDT
nicholas
Hello Christofer,

You had subscribed to our now obsolete AKSUBSPRO subscription instead of the AKEEBAPRO subscription. I had sent you an email about 6 weeks ago, but you never got back to me. I have now switched that subscription to AKEEBAPRO and you should be able to access Akeeba Backup Professional. Just log out, log back in and you should see the Pro download listed in the download page :)



Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!