Akeeba Backup for WordPress

#23014 Cannot download backup file via FTP

Posted in ‘Akeeba Backup for WordPress’
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Environment Information

WordPress version
PHP version
Akeeba Backup version

Latest post by tampe125 on Thursday, 23 July 2015 10:50 CDT

Hello, I am trying to download my backup file from the server via FTP but keep getting a comment about not having the correct permissions. I've checked the server and the plugins directory all the way down to the backup file have permissions of 755. I've tried downloading in both FileZilla and Cyber Duck.

Any suggestions?


Akeeba Staff
Hello Aaron,

if you can't download the file from your server, you should contact your host, it means there is something wrong with your server permissions and we can't do nothing about that.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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