Support

Akeeba Backup for WordPress

#23853 Homepage fine, all others 404 after site transfer

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

WordPress version
n/a
PHP version
n/a
Akeeba Backup version
n/a

user75756
Hi Guys

I attempted to transfer a WordPress site from a development domain to a test domain and the homepage was fine, but all of the other links give 404 errors. I've tried this numerous times, but had the same outcome.

I read the documentation and trouble shooter guides, but they seem to be Joomla specific. Are you able to point me to WordPress specific documentation, and if possible, guide me in the right direction?

I've used Akeeba Backup for Joomla before without any issues, but this is my time with WordPress.

Regards

Nick

tampe125
Akeeba Staff
Hello Nick,

Can you access the backend? If so, it means that the new host is not supporting .htaccess files.
Could you please double check with you host if htaccess are supported?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user75756
Hi Davide

Worked it out; I needed to re-save the permalinks.

All good now, thanks.

Nick

tampe125
Akeeba Staff
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.