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Akeeba Backup for WordPress

#25511 Akeeba backup blank page in admin

Posted in ‘Akeeba Backup for WordPress’
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Environment Information

WordPress version
n/a
PHP version
n/a
Akeeba Backup version
n/a

user89142
I'm moving a customer's site from a shared server to our own server. I installed the latest version of Akeeba for Wordress and activated it. However, after loading I can't actually view the akeeba control panel in wp-admin. The browser sits there for a very long time waiting (spinning icon) but eventually gives up. There's nothing in the logs pertaining to this problem

Any assistance gratefully received.

-David.

nicholas
Akeeba Staff
Manager
Can you please install the latest developer's release available from https://www.akeebabackup.com/download/developer-releases/backupwp-dev/rev2748542.html on that site and let me know if that fixes the blank page? We have found a situation where this could happen but we need some verification from real world users before pulling the release trigger.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user89142
thank you, that seems to have done the trick. Backing up now ...

nicholas
Akeeba Staff
Manager
Thank you for your feedback!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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