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Akeeba Backup for WordPress

#25893 Malware

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

WordPress version
n/a
PHP version
n/a
Akeeba Backup version
n/a

brittsan
Please note: I am not sure about the of the Wordpress version as I can't log in to check it!!!

My host have suspended the website, and sent me this:
/public_html/xxxxxxxx/wp-content/plugins/akeebabackupwp/app/Awf/Mailer/Mailer.php (possible malicious file; matched pattern /[Mm][aA4][iIl1][1lL][eE3][rR]\.php)

Can I safely remove the file?

tampe125
Akeeba Staff
Hello Britt,

you should not remove the file.
Your host just found a false positive, this is a legit file. Moreover, their way to check is wrong: their rule reports as infected any file named mailer.php. Well, that's a very common name for a file, I'm not surprised you got a false positive.

Please ask your host to re-enable your account. By the way, what's the name of your hosting?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

brittsan
The hosting company is startlogic.com

Thanks for your information!

tampe125
Akeeba Staff
You're welcome!

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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