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Akeeba Backup for WordPress

#26983 Nothing showing on the akeeba tab

Posted in ‘Akeeba Backup for WordPress’
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Environment Information

WordPress version
n/a
PHP version
n/a
Akeeba Backup version
n/a

Latest post by glavina on Monday, 30 January 2017 00:09 CST

Friday, 27 January 2017 03:00 CST

glavina
Hello,

Where do I find the backup log file?

Just installed akeebabackup pro for wordpress. When I click on the akeeba tab. It's a blank page. Help.

Friday, 27 January 2017 03:08 CST

tampe125
Hello,

the backup log is generated when you run a backup. In your case you have a problem accessing the plugin, so there could be no log.
Can you please try to enable Wordpress debug mode? You should receive an error, please paste it here so I can help you.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 27 January 2017 03:16 CST

glavina
Here's what I got.


Fatal error: Uncaught Error: Class 'SimpleXMLElement' not found in /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Awf/Database/Installer.php:334 Stack trace: #0 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Awf/Database/Installer.php(279): Awf\Database\Installer->openAndVerify('/hrdcdir/wordpr...') #1 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Awf/Database/Installer.php(97): Awf\Database\Installer->findSchemaXml() #2 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Solo/PostUpgradeScript.php(343): Awf\Database\Installer->updateSchema() #3 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Solo/PostUpgradeScript.php(281): Solo\PostUpgradeScript->_WordPressUpgradeToUtf8mb4() #4 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Solo/PostUpgradeScript.php(219): Solo\PostUpgradeScript->_WordPressActions() #5 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Solo/Model/Main.php(818): Solo\PostUpgradeScript->execute() #6 /hrdcdir/wordpress/wp-content/plugins/akeebaba in /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Awf/Database/Installer.php on line 334

Friday, 27 January 2017 03:19 CST

tampe125
Your host did not installed and enabled the XML module for your PHP version, please contact them and ask them to enable it.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 29 January 2017 23:57 CST

glavina
Hi Davide,

Here's what I got now:

Warning: Cannot modify header information - headers already sent by (output started at /hrdcdir/wordpress/wp-includes/class.wp-styles.php:237) in /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/helpers/templates/wp/error.php on line 34
1146 Application Error


Please submit the following error message and trace in its entirety when requesting support

1146 :: Table 'hrdcdb.wp_ak_profiles' doesn't exist SQL=SELECT `id` FROM `wp_ak_profiles` in /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Awf/Database/Driver/Mysqli.php L 530

Debug backtrace

#0 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Awf/Database/Driver.php(938): Awf\Database\Driver\Mysqli->execute()
#1 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Solo/PostUpgradeScript.php(416): Awf\Database\Driver->loadColumn()
#2 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Solo/PostUpgradeScript.php(235): Solo\PostUpgradeScript->migrateProfiles()
#3 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Solo/Model/Main.php(818): Solo\PostUpgradeScript->execute()
#4 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Solo/Controller/Main.php(40): Solo\Model\Main->postUpgradeActions()
#5 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Awf/Mvc/Controller.php(360): Solo\Controller\Main->onBeforeDefault()
#6 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Solo/Controller/ControllerDefault.php(63): Awf\Mvc\Controller->execute('default')
#7 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Awf/Dispatcher/Dispatcher.php(113): Solo\Controller\ControllerDefault->execute('default')
#8 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/app/Awf/Application/Application.php(248): Awf\Dispatcher\Dispatcher->dispatch()
#9 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/helpers/bootstrap.php(39): Awf\Application\Application->dispatch()
#10 /hrdcdir/wordpress/wp-content/plugins/akeebabackupwp/helpers/AkeebaBackupWP.php(236): include_once('/hrdcdir/wordpr...')
#11 /hrdcdir/wordpress/wp-includes/class-wp-hook.php(298): AkeebaBackupWP::boot('')
#12 /hrdcdir/wordpress/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters('', Array)
#13 /hrdcdir/wordpress/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
#14 /hrdcdir/wordpress/wp-admin/admin.php(222): do_action('toplevel_page_a...')
#15 {main}

Monday, 30 January 2017 00:09 CST

glavina
OK I reinstalled Akeeba pro and it is working now.

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