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Akeeba Backup for WordPress

#27387 not receiving emails confirming backups

Posted in ‘Akeeba Backup for WordPress’
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Environment Information

WordPress version
n/a
PHP version
n/a
Akeeba Backup version
n/a

pparnham
We know that Akeeba is creating backups and storing them remotely in our Dropbox file structure but we are not receiving confirming emails using 2.1.1 (as opposed to 2.1.0 where exactly the same email setup is being used to our knowledge).

Oddly we can send and receive test emails from Akeeba to specified email addresses.

Please advise. Is this a known problem with 2.1.1?

tampe125
Akeeba Staff
Hello,

how are you triggering your backups?
Do you use native CRON or WGET?
What's the command you are issuing?
Akeeba Backup outputs the some messages during the backup process, usually the CRON daemon grabs them and then sends them to your email address.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

pparnham
Thanks, Davide.

We don't use native CRON or WGET. We are doing frontend backups using webCron org

tampe125
Akeeba Staff
What's the timeout set inside WebCron?
If you run a backend backup, how long does it take? Less than the timeout you set inside WebCron?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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