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Akeeba Backup for WordPress

#28176 Site Restoration Results in WordPress Install Screen

Posted in ‘Akeeba Backup for WordPress’
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Environment Information

WordPress version
n/a
PHP version
n/a
Akeeba Backup version
n/a

toad78
Normally I don't have too many issues with backup/restore WordPress sites with Akeeba, but this one takes the cake!

I did a full backup of a site in .zip format and extracted/setup the site without issue until it came time to view the site in the frontend: it goes straight to the WordPress Installation screen every time. Not sure why this is so different and could use some help as to why I keep getting forwarded to the WordPress install screen.

Thank you.

dlb
It sounds like the cleanup step was missed. You need to delete the /installation folder and also delete the backup archive and kickstart.php in the root of your site. It's the folder that's causing the redirect.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

toad78
Thank you, Dale. But I already did the 'Cleanup' part and it still had the problem.

I wound up deleting the dbase, clearing the browser/site caching, made another backup and was able to install it without issues.

dlb
If you deleted the folder, my only guess is that it was still cached. I'm glad you got ti working.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

System Task
system
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