Akeeba Backup for WordPress

#28275 Website Transfer gives error clean op

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Environment Information

WordPress version
PHP version
Akeeba Backup version

Latest post by on Thursday, 21 September 2017 17:17 CDT

Dear Support,

I am using the option website transfer to new host. The transfer went oke until cleanup and then website is not working.

And get wordpress setup for new install.

Beste regards,



The cleanup step does several things. They can all be done manually to complete your restore.
  • Delete the /installation folder. This contains the restore script and database backup.
  • Delete the backup archive (jpa, jps or zip file)
  • Delete kickstart.php

Depending on your site it may also rename htaccess.bak to .htccess. The .htaccess file can interfere with the restore process so Kickstart rename it when .htaccess is extracted from the archive. Your site may or may not have an .htaccess file.

Dale L. Brackin
Support Specialist

us.gifEnglish: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

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