I'm trying to update akeeba backup for Wordpress on 2 sites:
Both with different themes and hosted by a different provider.
But both with the same problem.
When I click the "update to the newest version" button the download never starts.
No error, only a screen with a Extraction progress of 0 % (see attachment).
Even after 15 min. nothing changes.
When I try to install the manual downloaded plugin I get the error message that the path already exists.
What can I do?
thanks in advance
P.S. this is the third time that i try to post this ticket. After clicking "Send your ticket" the page goes blank. Do you have issues with your site?
(third time posted with firefox, first 2 attempts were with safari)