Sorry about duplicate tickets - your web page stopped responding during ticket upload for 1-2 minutes, no progress no response, and the Submit button was pressed multiple times - I've closed the redundant tickets externally.
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2017-10-01 17:17 CDT
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Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.