Akeeba Backup for WordPress

#28753 Update 2.3.3 to 2.4.0 not working?

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Latest post by on Friday, 15 December 2017 17:17 CST

Wednesday, 15 November 2017 13:40 CST

RRO

Hi Overthere,
I just encountered a behavior which we had an 2.1.x : When initiating an update the process downloads the update.php but doesn't start the process. Do you already know of this? is there another way than to update manually?

Regards, Ralf

Wednesday, 15 November 2017 14:46 CST

dlb

The piece of software that extracts the zip file is updated in this update. Some servers don't like it when the running software is replaced. You just need to download the package from our Downloads page, extract it locally and upload the individual files via FTP to your site.

The next update should work as expected.

Dale L. Brackin
Support Specialist

English: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Wednesday, 15 November 2017 14:51 CST

RRO

Yea, thought so and did already.
Thx for the explanation though :-)

Wednesday, 15 November 2017 14:58 CST

dlb

You may have. It will happen every time they change that particular file.

Dale L. Brackin
Support Specialist

Friday, 15 December 2017 17:17 CST

System Task

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

Edited by on 2017-12-15 17:17 CST

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