Akeeba Backup for WordPress

#29127 500 error after test install on subdomain

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Environment Information

WordPress version
PHP version
Akeeba Backup version

Latest post by JR on Thursday, 08 February 2018 03:07 CST


I get a 500 error after installing the site with akeeba on a subdomain.

I get this in the error log in PLESK.

mod_fcgid: stderr: PHP Fatal error: Cannot redeclare wpsc_delete_url_cache() (previously declared in /var/www/vhosts/ in /var/www/vhosts/ on line 2951

What to do?


Akeeba Staff

as reported by the error message the problem comes from the wp-super-cache plugin, which is trying to re-declare the same function twice.
Please be advised that such error is not caused by Akeeba Backup, that would happen even if you manually copied the files in the new subdomain.
You should get in touch with the developers of such plugin and report the error; in the meantime you can manually disable that plugin by deleting it from your site.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Thnx, it solved the problem and I will report it to wp super cache.


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