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Akeeba Backup for WordPress

#29438 RuntimeException - Unable to connect to the Database: Could not connect to MySQL

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Environment Information

WordPress version
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PHP version
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Akeeba Backup version
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bestofcologne
Please look at the Attachment.
RuntimeException - Unable to connect to the Database: Could not connect to MySQL

tampe125
Akeeba Staff
Hello,

Can you please attach the log file of the failed backup?
Can you please double check that you didn't set an additional database in the Multiple Database definition page?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

tampe125
Akeeba Staff
By the way, I just saw that you got such error while restoring a backup (my bad, I thought it happened while taking a new backup).
In this case, the solution is even simpler: most likely you have not entered the correct database connection information, you have not created a database, you have not created a database user or you have not given the correct privileges to the database user for the database.
For further info please take a look at our troubleshooter page

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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