Please go into Configuration and set your Log Level to "All information and debug" then try your backup again. The new log will be much larger - and much more informative. Please zip and post the new log.
Dale L. Brackin
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2018-04-29 17:17 CDT
Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.