Akeeba Backup for WordPress

#32408 Ref: 32238 – Cannot update Akeeba Backup; higher PHP-version required

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

WordPress version
PHP version
Akeeba Backup version

Latest post by LeClerc on Monday, 03 February 2020 10:47 CST

Hi Akeeba,

Referring to ticket 32238, posted by Burt on 9th January.

It's still showing as an issue for me, using PHP 7.4.2 on the latest ClassicPress (1.1.2) and also in WordPress 5.3.2 running AKEEBA 7.0.0.

I've attached screenshots of both the ClassicPress and WordPress plugin screens.

Doesn't affect the functionality at all, it's just update notifications etc.

I've completely uninstalled and reinstalled the plugin, however it doesn't seem to want to co-operate!

Is there something we can do?

Many thanks in advance,

Akeeba Staff
There was a temporary problem with the CDN which serves the update information. I have fixed this issue now but it will take a few hours until you see the correct information on your site. In short, this problem will resolve itself by the end of the day. Sorry about that.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Hi Nicholas,

Ah brilliant, thank you.

Thank you for the quick response - keep up the good work.


Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!