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Akeeba Backup for WordPress

#34195 How to avoid timeout on frontend backup

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Environment Information

WordPress version
n/a
PHP version
n/a
Akeeba Backup version
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RRO

One of my sites is hosted with all-inkl.com. I've setup frontend backup via wget which is starting but ending in

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request."

Their support told me that they knock out a script after 10min without interaction. Because of the size of the backup and serverspeed we need around 30min.

Do you know how to achieve this?

tampe125
Akeeba Staff

Hello,

that's a big strange, since we issue redirects at the end of each step, so it's like a regular user is surfing around.

Can you please share the log of a failed backup?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

RRO

Hi Davide,

thx for following up. Seems the cron (or wget for that matter) is reporting the error in the crons message.

I checked Akeebas "Manage Backups" and there everything seems fine which I assume is more reliable here.

Cheers,

Ralf

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