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Akeeba Backup for WordPress

#36541 Akeeba Backup for WordPress Professional - 500 Application Error Exception: Invalid security token

Posted in ‘Akeeba Backup for WordPress’
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Environment Information

WordPress version
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PHP version
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Akeeba Backup version
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rocher

After adding a new blog post today, I tried to backup my website (robertfairhead.com) and received an error message:

500 Application Error Exception: Invalid security token

The last successful backup was on 17 January 2022 (after my last blog post).

I tried clicking the "Reset temporary storage" option on the error screen, but that didn't work. 

Before I added today's post, I had updated WordPress, my Divi Extra theme and a number of plug-ins. I wondered if this could have caused a problem so I tried cleaning the cache, but without success.

I then tried logging out of WordPress and back in again. And, thankfully, this worked.

I'm posting this as a public ticket in case it's helpful for someone else with a similar problem.

Regards, Robert

tampe125
Akeeba Staff

Hello,

can you please perform a logout from your WordPress site and then log again?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

rocher

Thanks Davide, for your suggestion to logout and login again. As per my post, I did this after trying other actions and it was successful. I posted my problem and solution as a public ticket because I thought it might help others with similar error messages. I will close it now.

 

Regards, Robert

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