Support

Akeeba Backup for WordPress

#38475 Woocommerce login and Akeeba configuration page error

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

WordPress version
6.1.1
PHP version
8.0.17
Akeeba Backup version
7.7.6

Latest post by nicholas on Monday, 06 February 2023 12:59 CST

Monday, 06 February 2023 11:29 CST

[email protected]

File log: https://drive.google.com/drive/folders/1lM4860pC1XAShsPbVAffzoJxJukicmiM?usp=sharing

After installing Akeeba I have two problems.
First problem
I see an error on the configuration page (attachment 1).
However, the configuration seems to save itself correctly.
The backup is performed.

Second problem.
In the front end the login no longer works. When the key is pressed, the login is not performed (attachment 3) and error 400 is visible in the console (attachment 2).
With Akkeba deactivated the login works correctly.
Thank you.

Monday, 06 February 2023 12:59 CST

nicholas

The first screenshot tells me that there is a corrupt JSON file. Unfortunately, it does not tell me which one. Can you please clarify if this goes away after saving the configuration? I am not sure if that's what you mean, or if you mean that despite seeing this deprecated notice you can save the configuration anyway and run the backup.

The other two screenshots seem to indicate that WordPress was calling our hook when it shouldn't. That's weird and shouldn't happen, you are right about that. I will take another look at our code on a site with WooCommerce installed to make sure it's not some kind of weird interaction we hadn't expected. If it's an issue we can fix you'll see the fix in the next version planned for Wednesday afternoon.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!