Akeeba Backup for WordPress

#39497 During backup 503 error

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Environment Information

WordPress version
PHP version
Akeeba Backup version

Latest post by damnsharp on Thursday, 21 September 2023 05:37 CDT


Good morning, due to a hosting change I have problems creating a back-up of a large site.

During the back-up a 503 error is displayed and the site is not accessible anymore. Of course I've contacted the hostingprovider and I wait until their answer.

But, is there a setting I can set which can help to overcome this error?

At the previous hosting company there was no problem, but it only took a long time (half an hour for 2 GB back-up size).


Akeeba Staff


a 503 error means that there's something going on your server that can not handle the request.

You can try to lower the speed of the backup process, can you please try to lower the maximum execution time to 10 seconds and see if there are any improvements?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


Thanks Davide, this was the solution.

Have a nice day.

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