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Akeeba Backup for WordPress

#40522 Not sure where the backups are stored

Posted in ‘Akeeba Backup for WordPress’
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Environment Information

WordPress version
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PHP version
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Akeeba Backup version
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Latest post by tampe125 on Wednesday, 03 April 2024 02:39 CDT

SurTechSolutions

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

tampe125
Akeeba Staff

Hello,

you can choose where to store your backups, the default location is wp-content/plugins/akeebabackupwp/app/backups

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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