Support

Akeeba Solo

#20745 Cannot connect to FTP server [host:port] = 111.222.333.444:21

Posted in ‘Akeeba Solo (standalone)’
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Environment Information

PHP version
n/a
Akeeba Solo version
n/a

user85244
My Ftp server port should be 2121 and Akeeba Solo says that I cannot connect to 111.222.333.444:21 which is correct. How can I connect to 2121 (or 2122) as I wrote in the application configuration?

dlb
If you are not using the standard port 21, you need to enter the port on the FTP setup page where you specified the url and login credentials.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

user85244
This is exactly what I did. See attached picture.
I can choose 2121 or 2122, the answer from Akeeba Solo is the same ;-(

dlb
Somehow I didn't think it was going to be that easy. :-)

I need to check with Nicholas about this problem in the morning. I'll let you know what I find out.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

nicholas
Akeeba Staff
Manager
I assume you mean when configuring the "Upload to Remote FTP Server" feature in Solo's Configuration page. What doesn't work is the Browse button for the "Initial directory" setting when you are using a non-default port. You can still specify the directory manually. When you do that the "Test FTP connection" reports the connection successful and the upload works.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user85244
Ok ... I just stop configuring the application. And keep going on. Now, backup works! ;-)
Trying to restore on a local server is another problem. I am going to read the documentation before reporting.
You can close this ticket.
Thank you very much.

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