Support

Akeeba Solo

#22613 No Download?

Posted in ‘Akeeba Solo (standalone)’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
Akeeba Solo version
n/a

Monday, 11 May 2015 15:14 CDT

frankbeckerde
Hi,

i have a deluxe subscription but i can´t download everything... esp. the akeeba solo.
can you fix this?

kind regards,
frank

Monday, 11 May 2015 15:20 CDT

dlb
Frank,

Your JoomlaDeluxe subscription includes all of our subscription components for the Joomla! CMS system. It does not include Solo or Akeeba Backup for WordPress.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.