Support

Akeeba Solo

#23893 Akeeba Solo iDriveSync error

Posted in ‘Akeeba Solo (standalone)’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
Akeeba Solo version
n/a

Latest post by dlb on Tuesday, 15 December 2015 08:42 CST

damnsharp
Good evening,
With Akeeba Solo and uploading files to iDriveSync I get all the times errors. What to do?

DriveSync error malformed -- Remote path:
Failed to process file /home/qid00079/domains/albushosting.nl/public_html/akeeba/backup_websites/site-akeeba.albushosting.nl-20151213-201400.jpa
Post-processing interrupted -- no more files will be transferred

Thank you!
Damiaan.

dlb
Damiaan,

We really do need the full log to diagnose your problem. Please zip it and attach it and we'll see what solutions we can find.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

damnsharp
Hi Dale,
I have attached the log file. Maybe I did something wrong, herewith again the log file of the back-up job.
Is this enough? Thanks!

dlb
It looks like it it complaining about the path. Is the "Use the new endpoint" box checked?


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

damnsharp
Hi Dale,
Great, that is the solution. I did not check that because I did not know what it meant.

Thanks!
Damiaan van Vliet.
(The Netherlands)

dlb
I'm glad that got it working!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!