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Akeeba Solo

#23984 :HTML containing script tags" when backing up Postgresql Database

Posted in ‘Akeeba Solo (standalone)’
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Environment Information

PHP version
n/a
Akeeba Solo version
n/a

knowledgearc
Attempting to back up a Postgresql database using Akeeba Backup Solo. Backup ending prematurely with error printed to screen:

The backup operation has been halted because an error was detected.
The last error message was:

AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:
(HTML containing script tags)

When listing table exclusions it is correctly displaying the list of tables in the Postgresql database to be backed up.

------ BEGIN OF ALICE RAW OUTPUT -----
Timeout while backing up
There is already an issue with the backup engine saving its state. Please fix it before continuing.

------ END OF ALICE RAW OUTPUT -----

I have changed the min/max execution times re: the ALICE recommendation without success:


There is already an issue with the backup engine saving its state. Please fix it before continuing.

Please try setting min execution time to 1, max execution time to 10 seconds (or if the PHP timeout is less than 10 seconds, use 75% of the PHP timeout), runtime bias 75%

nicholas
Akeeba Staff
Manager
Can you please try excluding the view dcvalue from the backup? If this doesn't work please send me the new backup log file.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

knowledgearc
Excluding dcvalue resulted in the same error:

AJAX Loading Error
HTTP Status: 500 (Internal Server Error)
Internal status: error
XHR ReadyState: 4
Raw server response:
(HTML containing script tags)

Log attached.

knowledgearc

nicholas
Akeeba Staff
Manager
OK, let's not try to exclude dcvalue.

Instead, go to the Configuration page. Find the Database backup engine row and click on the Configure button next to it. Scroll down and find the No dependency tracking checkbox. Check it and click on Save & Close.

Now try running a new backup. If it doesn't work again please do attach the new log file. In this case I might have to make the ticket private and ask you for access details if I can't find a solution by reading the log.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

knowledgearc
No dependency tracking checkbox ticked and backup runs without issue. However, SQL file is empty. Log file attached.

nicholas
Akeeba Staff
Manager
I have found the problem which causes this issue. We will release a new version (1.6.1) which contains the fix for this issue over the next 48 hours.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

knowledgearc
Thanks for looking into it. Please let me know if you still need access to our Akeeba Backup and I will set up appropriate usernames/passwords.

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