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Akeeba Solo

#24929 Cannot restore jps files

Posted in ‘Akeeba Solo (standalone)’
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Environment Information

PHP version
n/a
Akeeba Solo version
n/a

carcam
After updating to 1.7.1 Akeeba Solo I am not able to restore jps backups from my Akeeba Solo installation.

When I run Akeeba Extract Wizard on the jps file I get the error:
Can't read file header information; your archive is corrupt


When I run Akeeba Kickstart on the jps file I get an error similar to:
')' expected


I remember a similar issue with Akeeba Backup for Joomla! (jps corrupted files although the error message was about missing part files) that was solved manually reinstalling the component. So I have tried uploading Solo files and overwriting the ones on my server but it has not fixed my issue.

jpa backups work fine.

The site is a Prestashop 1.6.1.3 site.

Please let me know what info do you need to check into this issue.

PS: Yes I have tested that password is correct several times (even copying and pasting from jps configuration!!)

dlb
The format of the jps files was upgraded to improve security a few months ago. Akeeba eXtract is end of life and will not be upgraded to handle the new encryption format. You need to use kickstart.php (available on our downloads page) to extract your encrypted archive directly on your site. Kickstart will call the installer when it has finished extracting the archive.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

carcam
Hi Dale,
thank you very much for your reply. Nevertheless as I also mention on my post, Kickstart does not work either. Trying to restore a jps file created with 1.6 version of Akeeba Solo works correctly but trying to restore a jps file created with 1.7 version gives error.

dlb
What version of Kickstart are you using?

It is a long shot, but let's replace the kickstart.php file that you are using with a fresh copy. The error almost looks like the file is damaged.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

carcam
Hi Dale,
that did it!!

Thank you very much for your help!! Using a fresh copy of Kickstart just downloaded fixed the issue.

I can now breath again!!

Thanks!!

dlb
You are welcome! I am glad it is working now.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

System Task
system
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