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Akeeba Solo

#30280 Unable to access tabs in SysConfig Area

Posted in ‘Akeeba Solo (standalone)’
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Environment Information

PHP version
n/a
Akeeba Solo version
n/a

NeonTiger Web
Hi Team Akeeba

I've just installed Solo Core on 2 PHP sites, neither of them are able to access the SysConfig Tabs for anything except the opening page, on clicking the other tabs, nothing happens, hovering gives no URL that it would like to follow to

I downloaded Solo Core 3.2.1 yesterday from the Akeeba website.

Hope someone can advise how I may be able to access these features, so I can enable CRON backups via the front end of the site

nicholas
Akeeba Staff
Manager
Please try using a modern browser. Tabs should work in the latest version of Firefox, Opera, Chrome, Safari and Edge. Make sure you do not have any ad or script blockers - these might block JavaScript on the page which explains why you cannot use the tabs (the interaction is JavaScript-based by necessity). If unsure, use Firefox Portable which is a self-contained copy of Firefox without any extensions running in it by default.

If the problem persists you have a JavaScript error on the page. Either ask me to set this ticket to private or file another private ticket because I'll have to ask you for connection details and troubleshoot this on your server.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

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