Akeeba Solo

#32772 Error in backup with upload to cloudme

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Environment Information

PHP version
Akeeba Solo version

Latest post by Holger0460 on Wednesday, 01 April 2020 08:47 CDT


i have tried to take a backup with akeeba solo professional 7.1.1 with the postprocessing step "upload to cloudme".
I did it successfull with a database backup, but the backup of database and filesystems terminates, as i believe, in the step, where it is trying to upload the file.
I will add here the text of log analysis and the logfile as a zipfile.
Would be great, if you can give me a hint, what to do here.

Thank you in advance!

Kind regards


Log analysis is complete
ALICE finished its log analysis. A total of 10 different checks were executed.
We detected a major issue which may have caused your backup to fail.
Detected Error
There is already an issue with the backup engine saving its state. Please fix it before continuing.
Possible solution: Please try setting min execution time to 1, max execution time to 10 seconds (or if the PHP timeout is less than 10 seconds, use 75% of the PHP timeout), runtime bias 75%
If the solution presented above did not help you solve your issue and you have an active support subscription on our site please file a support request including: 1. a ZIP file with your backup log file; and 2. the text on this page. Please do not include only this information, it will make our replies slower and less accurate. Do try to also describe your backup issue in more detail such as why you believe there is a problem, when the problem started happening, any corrective steps you took yourself and any information you think would be relevant in helping us better understand what is going on.

Akeeba Staff

looking at your log, it seems you are trying to upload more than 1Gb in one shot.
That causes most of the transfers to fail due to timeout limits, unless your server has a very fast connection. Please get inside the Configuration page, Archiver Engine section and set a part size for your archives of 100Mb and try again.
Does that fix your issue?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


thank you very much!
The advice has solved my problem.

Kind regards


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