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Akeeba Solo

#34361 paid for Akeeba pro but download scree still says I must

Posted in ‘Akeeba Solo (standalone)’
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Environment Information

PHP version
n/a
Akeeba Solo version
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wilburg

paid for Akeeba pro but download scree still says I must "Subscribe for Pro Access".

If, somehow, I ordered the wrong product, please help me rectify that situation.

 

nicholas
Akeeba Staff
Manager

Yes, you accidentally bought SOLOPHP (Akeeba Solo, standalone). Please let me know which product you intended to buy and for which CMS. Am I correct in assuming it's Akeeba Backup Professional for Joomla? Once you tell me I can change your subscription type.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

wilburg

Nocholas,

I had intended to buy the Akeeb Pro product which allows scheduled backup and a variety of other features, including more user-friendly restore (I think).

Thanks.

Wilbur

nicholas
Akeeba Staff
Manager

Akeeba is the name of the company. I understand that you wanted to buy Akeeba Backup Professional.

We make Akeeba Backup Professional for two different CMS: Joomla and WordPress.

Which of the two CMS are you using?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

wilburg

Wow!  I forgot to mention that I am using Joomla.

Thanks.

Wilbur

nicholas
Akeeba Staff
Manager

No problem :) I have changed your subscription type. Please log out of our site and log back in again to get access to the correct downloads and support.

Have a great day!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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