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Akeeba Solo

#37760 cURL library error #92

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Environment Information

PHP version
php 7.4
Akeeba Solo version
Akeeba Solo Professional 7.5.1

Latest post by nicholas on Tuesday, 20 September 2022 09:50 CDT

Tuesday, 20 September 2022 09:31 CDT

richardball

EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.

No backup log file. 

Tried to upgrade Solo as appeared on site:

The new version 7.7.0 of Akeeba Solo is available for installation.

 Update Now

but got the following error report:  An error occurred during the download of the update file cURL library error #92: HTTP/2 stream 0 was not closed cleanly: PROTOCOL_ERROR (err 1)     Help would be appreciated.  Thank you,  Richard Ball

Tuesday, 20 September 2022 09:50 CDT

nicholas

This is an error somewhere between the cURL library (used by PHP's cURL extension), the OpenSSL or GnuTLS library (used by the cURL library) and your host's caching of external URLs. cURL is complaining that it cannot finish the download because the HTTP/2 stream to the server was not closed cleanly. Our server does not have a problem; I checked with cURL 7.85.0 command line, as well as PHP 8.1.10 using libcurl version 7.85.0 as well and phpStorm's internal HTTP client which I have no idea which cURL version it uses and had no problem. This means it's something somewhere on your side of the network.

A simple workaround is to download the new version and extract it on top of the old one. That's all the update feature does anyway.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
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