On October 14, we purchased the "Akeeba" component on your site. I attach the charge to our bank account. Currently we can't download it, it still appears as unpaid
EXTREMELY IMPORTANT: Please attach a ZIP file containing your Akeeba Backup log file in order for us to help you with any backup or restoration issue. If the file is over 10MiB, please upload it on your server and post a link to it.