Support

Akeeba Solo

#38705 No Login prompt

Posted in ‘Akeeba Solo (standalone)’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
Akeeba Solo version
n/a

Latest post by nicholas on Monday, 13 March 2023 01:20 CDT

virusys

I need to access the Solo (Stand Alone) control panel. I have always accessed it behind a login prompt and now, I just get a 403 error.

How can I fix that?

nicholas
Akeeba Staff
Manager

If your browser is sending credentials (a username and password) over HTTP Basic Authentication it is used by Akeeba Solo as a substitute for the login dialogue's username and password. Please check if this is the case.

If not, you may have a site configuration issue. Upload a file named test.php with the following content:

<?php phpinfo();

Then try to access the /test.php URL in your Solo installation. If you get a 403 error instead of the PHP information page something's up with the server setup. If you have a .htaccess file (remember that all files whose name starts with a dot are hidden by default; you need to enable displaying hidden files to see it) rename it and retry. Also remember that your Solo installation is in a site's subdirectory and .htaccess files cascade on the filesystem. A .htaccess file in the backup directory or the domain's root will also be applied to your Solo installation.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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