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Akeeba Ticket System

#27046 Categories not showing in the drop down menu for new tickets

Posted in ‘Akeeba Ticket System for Joomla! 4 & 5’
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Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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Latest post by on Wednesday, 08 March 2017 17:17 CST

koenvdz
 I just installed ATS and I am still new to the system, I created several categories for several languages in ATS.

When I try to open a ticket through a menu Categories, I see all the categories by language (If I am in en-UK or pt-BR) I see all the categories and I can open a ticket
But when I add a menu "new ticket" I have an empty category list ?

Any suggestions.

tampe125
Akeeba Staff
Hello,

thank you very much for your report.
Can you please install the latest dev release and try again? That should fix your issue.

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

koenvdz
Thanks Davide,

This solved my problem.

Koen

tampe125
Akeeba Staff
You're welcome!

Davide Tampellini

Developer and Support Staff

๐Ÿ‡ฎ๐Ÿ‡นItalian: native ๐Ÿ‡ฌ๐Ÿ‡งEnglish: good โ€ข ๐Ÿ• My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
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