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Akeeba Ticket System

#34495 Lastest opened tickets display order

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steph38

Hello,

I've set up a "Staff" menu where staff users can display a list of the latest opened tickets, etc..

Today the list starts with the oldest ticket (lowest ticket #)

How could I reverse this ordering, having the real latest (highest #) displayed first ?

I have searched in documentation, options in menu etc. without any success

 

Thanks for your help and advises,

 

___________________________________________________________

Stéphane KARCHER
Webmaster

SYNERGISUD - France
e-Mail : [email protected] (anti-spam by MailInBlack)

tampe125
Akeeba Staff

Hello,

that's not possible. By design Akeeba Ticket System will display the oldest tickets first, moving to the newest ones.

In this way staff can start serving customers that are waiting in the queue longer than the others.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

steph38

Hello Davide,

That makes sense.

Thanks for the quick reply

___________________________________________________________

Stéphane KARCHER
Webmaster

SYNERGISUD - France
e-Mail : [email protected] (anti-spam by MailInBlack)

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