Akeeba Ticket System

#34703 Error: 403 when attempting to download ATS 8.0.1 from the Joomla Exetensions Update Page

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Environment Information

Joomla! version
PHP version
Akeeba Ticket System version

 I am getting an Error 403 when attempting to update ATS to 8.0.1. See attached screenshot.

Additionally, when I login to "My Downloads" on, I don't see any updated files listed. See second screenshot.

Any ideas?

Thanks in advance,



Akeeba Staff


in some server configurations, latest versions of Akeeba Backup and Admin Tools could result in a fatal error due to PHP opcache not being invalidated. We unpublished such versions while we're deploying a workaround, in the meantime you could end up with an update error.

Simply ignore it, we will publish a new version shortly.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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