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Akeeba Ticket System

#34713 Error when upgrading from 3.5.4 to 4.0.0

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Environment Information

Joomla! version
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PHP version
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Akeeba Ticket System version
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keriko

When trying to upgrade to 4.0.0 I get this error:

Argument 1 passed to FOF30\Platform\Joomla\Platform::__construct() must be an instance of FOF30\Container\Container, instance of Akeeba\Backup\Admin\Container given, called in /customers/d/e/f/kerikoweb.se/httpd.www/libraries/fof40/Container/Container.php on line 213

Site: https://www.kerikoweb.se

 

Regards
Kjell Korshavn

tampe125
Akeeba Staff

Hello,

what did you update? Only ATS or Akeeba Backup, too?

Because in the ticket you're talking about ATS, but the error message refers to Akeeba Backup, too.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

keriko

Hi
If I recall correctly I updated either Akeeba Admin Tools or Akeeba Backup before trying to update ATS.
The other ones updated fine, error message only on ATS.

nicholas
Akeeba Staff
Manager

Please unpublish the following plugins:

  • Installer - Admin Tools Professional 
  • Installer - Akeeba Backup Professional
  • Installer - Akeeba Ticket System Professional

Then try installing the new versions of our extensions which had previously failed. It should now work.

Please let me know if that works for you.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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